What Information Do We Collect?
The data we collect enables us to operate, maintain, and improve the Website and Services.
Anonymous Visitor Information
We collect anonymous data from every visitor and user of the Website to monitor traffic, conduct marketing, and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the referral URL, the landing page, the browser language, and a timestamp for the request. We may set cookies in visitor's browsers to aid with these analytics.
We may collect information about how visitors use the site, to identify bugs, to improve security, and to improve marketing. This information may include among other things mouse tracking, data entered into non-sensitive forms, and scrolling, and may be linked to your account. Sensitive credit card data is not collected.
Some features of the Services may allow you to provide content to the Services. All content submitted by you to the Services may be retained by us indefinitely, even after you terminate your Account. We may continue to disclose such content to third parties in a manner that does not reveal personal information.
We may generate and collect statistical information about both registered and unregistered users collectively ("Aggregate Information"). Some of this information may be derived from your personal information. This Aggregate Information is not personal information and cannot be used to identify you or your account.
How is user information shared?
The Website or the Services may provide you the opportunity to create information that is public by default, such as in a public forum.
We may share Aggregate Information with our business partners, service providers, and with others with whom we conduct business, so that they can better understand how our Website, Services, and business operate. These third parties may also share information with us that they have independently generated or acquired.
E-mail communications with us
We may contact you via e-mail as necessary in connection with the operation of any Services we provide to you. Database Labs may also send occasional promotional materials via e-mail. You will have the option to opt-out of any such e-mails via a link provided in the e-mail. Even if you opt out of promotional e-mails, we may still contact you via e-mail as necessary for operational, technical, or legal matters related to the provision of Services.
We do not ourselves collect financial information, as stated above. Your financial information is transmitted directly to a third party Payment Processor. We may from time to time receive some of your financial information from a Payment Processor for the purpose of completing transactions you initiated, protecting against or identifying possible fraud, or as otherwise needed to manage our business.
Information shared with our agents
We may share personal information with employees or contractors ("Agents") as necessary to provide products or services to you. Agents do not have any right to use such personal information beyond what is necessary to fulfill their business role. You consent to the sharing of your personal information with Agents.
Information disclosed pursuant to business transfers
In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy.
Information Disclosed for Our Protection and the Protection of Others
Passwords should be treated as secure and secret. Database Labs staff will never request password information from you and are unable to retrieve passwords that are lost.
How can I terminate my account?
Users can terminate their account through the account management interface provided on the Website, or by contacting firstname.lastname@example.org. We will need to verify the requestor's authority to delete the account. If your account is terminated, you will lose all ability to access information associated with your account. Any public information you may have created may remain visible and accessible to the public.